When reviewing a resume, consider:
- relevance of education, skills and work experience to the current role
- evidence of an individual’s impact, contributions and accomplishments while in the role.
You may wish to seek further information from the candidate if their resume contains the following:
- unclear employment dates
- noting a higher education program but not indicating graduation
- decreasing responsibilities over time or frequent unexplained job changes.
Cover letter review
The principles that apply to the resume review also apply to a review of the cover letter. You are looking for information to indicate:
- capabilities, experience and achievements relating to the role requirements
- alignment between the candidate’s motivation with the role, type of work, organisation etc.
- relevant qualifications.
Review of targeted questions
Targeted questions can be based on focus capabilities or about candidates’ experience or motivation to work in the role and in your organisation etc. The different types of targeted questions may require distinct review approaches.
Targeted questions on a focus capability
Concentrate on whether the candidate’s response indicates that they are likely to meet the focus capability or capabilities you are evaluating.
The best responses describe specific situations and give practical examples. If there is insufficient detail, you can also look at the resume and cover letter for more information.
Targeted questions on motivation
Look for whether candidates understand and are enthusiastic about the challenges and opportunities available in the role. You want them to show that they clearly understand the role and have thought about how their experience, skills, values, working style etc. match the requirements.