While this guide includes five steps, the process is not necessarily linear and should be implemented depending on the agency’s needs.
If senior leaders have a low comfort level or the agency is undergoing significant change, it can be helpful to commence with Validate, test and refine. The outputs of this step will help to inform Populate draft strategy pap and Define key priorities and capabilities. Similarly, where an agency is traditionally less outward focusing, starting with Validate test and refine will guide the customer discussions in Populate draft strategy map.
Where senior leaders have experience articulating and cascading strategy, the executive can choose to follow the guide in sequential order, or select only the steps that are most useful.
The guide can also be used to by program managers and team leaders to articulate branch and team initiatives aligned with overarching organisational objectives. The guide will support program managers and team leaders to identify measures and targets for each initiative to enable leaders to measure and monitor progress towards achieving goals.