A NSW Government website
Public Service Commission

People Matter Employee Survey

The NSW public sector’s annual employee opinion survey

The 2023 NSW People Matter Employee Survey 2023 closed on Friday, 15 September and had a response rate of 53%.

The annual NSW People Matter Employee Survey asks NSW public sector employees about their experience and perceptions of a range of workplace issues and practices, including management and leadership, service delivery, employee engagement, diversity and inclusion, public sector values, and unacceptable conduct. 

The survey is conducted by the NSW Public Service Commission with assistance from NSW public sector agencies and Ipsos, an external service provider. Ipsos (formerly Big Village) is a member of the Australian Data and Insights Association (ADIA) and adheres to the Privacy (Market and Social Research) Code 2021.

The summary results of the survey help agencies identify elements of good practice and areas in need of further improvement. The survey results also provide evidence to help target strategies to build NSW Public Sector capability.

The 2023 summary results will be published in early November 2023.

People Matter Employee Survey 2023

PMES 2023 Response rates, reports and resources

View PMES 2023

Explore previous years reports

Frequently asked questions (FAQs)

See the PMES frequently asked questions page.

Need more information?

For questions relating to the survey please contact the People Matter Employee Survey team.

For all media enquiries please contact the PSC media team.