Overview

The online NSW People Matter Employee Survey was open to all employees across the NSW public sector from Friday 1 June 2018 to Monday 2 July 2018.The survey provides an important opportunity for almost 400,000 employees to have a say about their workplace and to help make the public sector a better place to work.

The survey asks employees about experiences with their own work and working with their team, managers and the organisation. Participants are asked to be thoughtful, honest and candid when they complete the survey.

Responses from individual employees are confidential and strict rules are in place to safeguard privacy at every stage of the survey process.

The survey was coordinated by the Public Service Commission working in collaboration with public sector departments and agencies.

2018 main findings

People Matter Employee Survey 2018: Main Findings Report

The 2018 People Matter Employee Survey Report: Main Findings for the NSW public sector contains detailed results at sector and cluster levels.

Should you require an accessible version of the report please email employeesurvey@psc.nsw.gov.au.

Response rates and results

Name

Response rate (per cent) Number of responses
NSW public sector 50.7% 170,832

Education

45.5%

35,880

Family & Community Services

65.7%

6,894

Finance, Services and Innovation

91.0%

8,481

Health

45.7%

65,677

Industry

87.5%

5,238

Justice

37.4%

15,510

Planning & Environment

82.4%

6,680

Premier & Cabinet

100.4%

950

Transport

72.3%

19,869

Treasury

93.9%

734

Independent Agencies

51.0%

4,919

Cluster and agency reports

Education

Family and Community Services

Finance, Services and Innovation

Health

Industry

Justice

Planning and Environment

Premier and Cabinet

Transport

Treasury

Independent agencies

How the results will be used

Public sector organisations receive reports that summarise responses from their employees. The results are used by organisations to identify areas of good practice and to make improvements where needed using the evidence from the survey.

The Public Service Commission uses the results to report on the overall performance of the public sector and to inform different types of sector-wide workforce management initiatives.

Most importantly, the results of the survey can be used throughout the sector by employees, managers, and work groups. The Public Service Commission encourages all employees and managers to engage with the results of the survey and think about how positive impact can be created at an individual, organisational, and systemic level to improve workplace practices.