The Capability Framework User Guides are for current NSW public sector employees and people managers.

These User Guides will help you to use the Capability Framework as a tool in your daily work and to develop your career. If you are a manager, they'll help you to build capable employees who achieve business outcomes.

User Guide Content

Each User Guide includes:

  • a toolkit of useful resources published by the Public Service Commission,
  • action steps to assist people managers and employees to engage with the Capability Framework, and
  • key points to remember when using the Capability Framework at each stage of the employment lifecycle.

Customising content for your agency

The toolkits in the User Guides may be revised to add your organisation’s local resources for each stage of the employment lifecycle: Email the CapabilityFramework@psc.nsw.gov.au  - day to day if you would like to create customised versions for your agency.