Understand the implications of workforce strategies for organisational culture, the workplace environment and employee engagement.
Understand the purpose of the agency's Employee Value Proposition and assist in its incorporation across the employment lifecycle.
Understand and explain the organisation's inclusion and diversity programs and practices to employees and managers.
Assist in activities related to the development of employee engagement initiatives.
Assist in the development of communications about organisational values, ethics, and culture, and their business impacts.
Assist in monitoring the effects of workforce strategies such as preventing and managing unreasonable behaviour on absenteeism, turnover, employee engagement and business outcomes.
Assist in the deployment and analysis of processes and tools used to measure organisation culture, employee engagement and productivity.
Support managers to foster understanding of the relationships between the Employee Value Proposition, organisational culture, employee engagement, and achieving business outcomes.
Advise managers on how to assess their workforce management practices and their team's culture and level of engagement against desired values, ethics and expected behaviours, to establish the basis for future action.
Support managers to create and drive employee engagement initiatives, tailored to their employees' unique needs and motivations.
Facilitate the conditions for employees to do good, innovative work by coaching managers to role model and shape a diverse, inclusive, flexible and collaborative team culture.
Support employees and managers to understand and use proactive, confidential and supportive short-term, solution oriented coaching and advisory services on a wide range of personal and work-related issues.
Develop managers and employees in taking early steps to address and/or report instances of behaviour contrary to organisational values and expectations.
Support managers in identifying potential systemic issues affecting the workplace environment and employee wellbeing and developing and implementing solutions for these issues.
Support managers in taking early steps to address issues that put positive workplace culture at risk.
Influence managers and leaders to promote understanding of the significance of workforce management and positive organisational culture in achieving organisational goals as well as personal career goals.
Provide expert advice to managers and leaders on integration and operationalisation of the organisational values, behaviour standards and Employee Value Proposition into all stages of the employment lifecycle in their areas of responsibility.
Collaborate with managers and leaders on action plans to support organisation-wide integration of culture and engagement strategies, based on unique business priorities and context.
Collaborate with managers and leaders to create and implement workforce programs and frameworks that motivate, recognise and reward employees and make the organisation a diverse, inclusive, innovative and meaningful place to work.
Provide expert advice to managers and leaders as they implement individual and organisation-wide changes to turn organisational values and behavioural standards into daily practice and eliminate unacceptable manager or employee behaviours.
Collaborate with managers and leaders to create and implement organisation-wide fit-for-purpose employee wellbeing strategies, addressing areas of staff resistance or ambivalence.
Coach managers and leaders in understanding the key drivers of employee engagement together with the importance of monitoring patterns and taking early action.
Develop benchmarks for key indicators of organisational culture and evaluate the effectiveness of workforce strategies in shaping organisational culture.
Drive an organisation-wide understanding of the common benefits derived by the business and its employees from a positive and inclusive workplace environment, active employee contribution and an ethical, values-based organisational culture.
Partner with senior leaders to identify the culture needed to support achievement of organisational objectives, and to design interventions to enhance culture aligned with business objectives and operating environment.
Inspire senior leaders to develop and promote the organisation's values, ethical standards and behavioural expectations, in collaboration with all levels of the workforce
Influence senior leaders to foster a diverse and inclusive workforce based on evidence of its positive contribution to innovative thinking and business outcomes.
Inspire senior leaders to adopt positive workplace culture and employee engagement as a core component of business strategy, to provide personal leadership by example, and to take quick action to address any behaviours that do not align with organisational values.
Partner with senior leaders to use evidence, obtained from staff surveys, customer satisfaction surveys and other sources, to link culture and productivity in order to guide organisational strategies.
Drive a culture of two-way constructive feedback at all levels of the organisation, encouraging managers and employees to be conscious of the impact of their interactions with others and their contribution to a positive, inclusive environment.