Reducing negative behaviours such as bullying will help build positive workplace environments and boost inclusion. While bullying in the sector has reduced over time, it remains a problem that needs to continue to be addressed.
In the People Matter survey, bullying is defined as ‘repeated unreasonable behaviour directed towards a worker or group of workers’. Examples of bullying include shouting, spreading rumours and deliberately excluding someone from work activities. Feedback on work performance, delivered in a respectful way, is not bullying.
This year, to better understand the overall employee experience of bullying, employees were asked about any bullying they had experienced in the preceding 12 months, not just the most serious incident (as in previous People Matter surveys). This means that the data on reported bullying and whether reports were resolved to employees’ satisfaction are not comparable to previous years.
Employees who witnessed or experienced bullying, who reported it and who had their report satisfactorily resolved, 2021