When we say flexible working, we mean re-thinking the way we plan and arrange work – when it takes place, where it takes place and how we arrange it.

Not all of these options may be relevant or possible in your agency/role but it will give you some food for thought. Types of flexible working include, but are not limited to:


Bid rostering

Lines of work/shifts are generated and then bid for by team members/employees.

Flex time and banked time

Working extra hours where required over several days or weeks and then reclaiming those hours as time off.

Flexible rostering

Employees submit requests for the shifts they would like to work and the days they want to be rostered off. The roster is then built taking these requests into consideration, trying to accommodate all requests where possible and practical. Rosters can often accommodate part time and job share via different combinations (e.g. a 40% allocation of total shifts per roster period, a 75% allocation, etc).

Flexible working hours/Flexible scheduling

An alternative to the traditional 9 to 5, 35/38-hour work week. It allows employees to vary their arrival and/or departure times. Employees and managers should familiarise themselves with the provisions of their relevant Flexible Working Hours Agreement.



Telecommuting/Remote working

Working at a location other than the official place of work. Mobile working, distributed work, virtual teams and telework are collectively referred to as telecommuting.

Working from a different location

An employee may work from an office closer to home or closer to meetings they need to attend during the day. This could also include workings hubs, other government buildings/locations.

Working from home

Working from home some (or all) days of the week.



Compressed working week/Compressed hours

An employee may work the same number of weekly working hours, compressed into a shorter period of time. For example, a 35 hours week may be worked at a rate of 8.75 hours per day for 4 days instead of 7 hours for 5 days. Changes to salary are not required but public holidays, treatment of hours beyond the contract hours (e.g. potential for claim for overtime) and leave arrangements need to be taken into consideration.

Job share

A full-time role is undertaken by two or more employees who are paid on a part time basis for the hours they work. (See: Job share resources)

Part-time work

A regular work pattern where you work fewer than full time hours. Note the days worked can be varied by mutual agreement.

Shift swapping

Allow shift workers to trade shifts with each other, enabling flexibility to meet both work and personal needs, without sacrificing one or another.

Split shifts

A type of shift-work schedule where a person’s work day is split into two or more parts (such as morning and evening) separated by more than the normal periods of time off (as for lunch).


A note on agile/activity-based working

Agile work in government context generally means activity-based working (or hot-desking) and refers to the physical workplace environment. While some concepts may overlap e.g. remote working – agile work is not the same as flexible working.