The Flex Implementation Tracker (FIT) is an Excel-based survey that your organisation can complete to measure and compare the progress it has made in implementing flexible working. The FIT was built by the NSW Public Service Commission, in consultation with the NSW Government sector, to help agencies to reach the Premier’s policy commitment of all roles in the government sector being flexible on an ‘if not, why not’ basis, provided they maintain or improve service delivery.

The FIT can be used to report internally on progress, track relative agency progress and compare employee survey and work force profile data to see correlations (or counterfactual data) in progress.

The FIT has been designed to align with the maturity scale outlined in the PSC’s Strategic Framework for implementing flexible working in the NSW Government Sector, “Make Flexibility Count”, and aligns to each of the areas in which organisational change is typically required. Score your organisation as either ‘Ad Hoc’, ‘Consolidated’ or ‘Embedded’ in each change area; and detailed descriptions are provided to help you accurately assess your rating.

Flex Implementation Tracker Survey

Pulse Surveys

Two pulse surveys have been created to assist agencies in collecting additional data that may be needed to bolster their implementation of flexible working or assist in the completion of the Flex Implementation Tracker (FIT).

Pulse Survey v1

This survey has been designed as a means for your agency to monitor the progress of key flexible working perceptions and attitudes, and as a source of interim data between People Matter Employee Surveys. It is also a way that your agency can reassure employees they are tracking progress in this policy commitment.

It can also be deployed by your agency’s HR teams to flexible working pilot sites to test delivery, responses or data management issues.

To use this survey please open the below link and carefully read the instructions and business rules the PSC recommends.

Pulse Survey v1

Pulse Survey v2

This pulse survey has been designed to assist your agency to answer specific questions contained in the Flexibility Implementation Tracker (FIT), which your agency will need to complete at least twice. These questions relate to perceptions of their use and access to flexible work by role type and seniority.
It can also be deployed by your agency’s HR teams to flexible working pilot sites to test delivery, responses or data management issues.

To use this survey please open the below link and carefully read the instructions and business rules the PSC recommends.

Pulse Survey v2

Flexible working dashboard app

We built a Flexible Working Dashboard App for government sector agencies. This contained 2018 and 2019 People Matter Employee Survey and workforce profile data. It enabled agencies to more deeply analyse flexible work use, satisfaction and manager support by a range of demographic or geographic factors, and to benchmark some of these scores against agencies in a cluster, sector, and of a similar size. For the first time, agencies could see correlational data between the employee survey and workforce profile data sets; specifically, the relationship between flexible working use and satisfaction, and paid unscheduled absence.

The app also included the results of the Flex Implementation Tracker (FIT). Similar to the employee data, the FIT helped agencies to compare the progress they have made in implementing flexible working relative to their peers, cluster and sector.

Both the employee and agency data formed the basis of the reporting that the Public Service Commission provided to the Secretaries Board and Premier’s Implementation Unit on progress in this policy commitment.