‘Make Flexibility Happen’ has been developed to help implement flexible working across the NSW government sector. Use the steps below to decide which step your agency has reached, then dive as deep as you need into the advice given in each section. The aim is to reach a state where flexible working is embedded across your agency and has become business as usual.
The content is informed by a research paper Dr Graeme Russell and Linda Haas wrote, which examines the organisational context of flexibility initiatives. The paper suggests “an innovative and business-integrated framework is needed for flexibility to ‘stick’ and have a positive impact on organisational and individual outcomes”. This framework forms the basis for the structure of this guidance, contextualised by the examples and experiences the PSC flexible working team has observed when working with the sector.
Step 1: Build leadership buy-in
Is the rationale for flexible working understood and supported by senior leaders?
Step 2: Scope and plan your program of work
Has your senior leadership team agreed and communicated a flexible working vision?
Step 3: Launch your flexible working initiatives
Do your managers and teams know what flexible working looks like, and how to do it in your agency context?
Step 4: Introduce the change slowly, and trial it
Are your managers and teams ready to give flexible working a go?
Step 5: Measure your progress and evaluate its impact
Have you completed all the activities you planned for implementation?
Step 6: Integrate flexible working into BAU processes
Have you implemented flexible working and looking for ways to continually improve?
Make Flexibility Happen Guide
Flexible working case studies
Flexible working
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Working flexibly: resources for employees
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Flexible teams: resources for managers
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Implementing flexibility: resources for people and culture
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How to implement flexible working
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Building leadership support for flexible working
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Change plan to implement flexible working
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Flexible working policy guidance
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Job share resources
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HR manager skills for working flexibly
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Flexible working awareness and engagement sessions
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Flexible working communications toolkit
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Shifting perspectives on flexible working
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Typical misgivings about flexible working
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Behavioural insights trial
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Championing job share in your agency
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How to advertise flexibility
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Measuring and evaluating your agency’s progress
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Using workforce data
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Flexible organisations: resources for leaders
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COVID-19