Funding workplace adjustments

Workplace adjustments range from no-cost, like varied work schedules or frequent rest breaks, through to adjustments that require more substantial costs, like specialised equipment. 
The JobAccess Employment Assistance Fund (EAF) is a reimbursement scheme where NSW public sector agencies and employees can receive: 

  • adjustments and modifications to the workplace, equipment and vehicles 
  • customised equipment, including information and communication devices 
  • Auslan interpreting services 
  • specialist services for employees with specific learning disorders and mental health conditions 
  • disability awareness training for the workplace (including deafness awareness) 
  • mental health awareness and first aid training. 

The fund is a reimbursement scheme that allows agencies to implement a range of adjustments depending on the disability and challenges. JobAccess provides a free Workplace Modification Assessment to assess what adjustments are needed for employees with disability to do their job. It is also available to existing employees if their duties or role has changed, their disability has changed, or a new modification becomes available that would increase their productivity. 

There is no restriction to the types of adjustments that can be approved under the fund, as long as it meets the eligibility criteria. 

You can visit the Employment Assistance Fund webpage for more information and resources. 

Who is eligible for JobAccess

To be eligible for JobAccess a staff member with disability need to: 

  • experience disability that has lasted (or is likely to last) for at least two years and must limit, restrict or impair their ability to work, 
  • be an Australian resident, 
  • be employed for a minimum of eight hours per week for at least 13 weeks. 

Book a Workplace Modification Assessment

To book in an assessment (as a manager or employee with disability): 

  • fill out the Employment Assistance Fund online application 
  • when reaching the Items/Modifications” tab (Step 4): 
  • under “Item Type” select “Other” 
  • under “description” write ‘to be determined’ and go to the next tab 
  • under “Item Cost” enter $0.00 and finish the application and submit. 
  • the employee will then be contacted by a JobAccess Advisor to arrange the free assessment. 

The assessment will be done by a qualified professional who will assess the workplace and any barriers that may exist for the employee. The assessor then prepares an assessment report and speaks to the manager and employee about any recommended adjustments. 

The assessor submits the finalised assessment report to a local provider known as the ‘JobAccess Provider’. The report is reviewed by the JobAccess Provider who may request any additional information, if required. 

The employee will then receive written advice on the outcome of the application including details about the ownership of the adjustments. 

Purchasing adjustments and seeking reimbursement

If the employee’s application has been approved adjustments can be purchased. 

The workplace will initially purchase any adjustments and need to submit an invoice and proof of payment to the JobAccess Provider. This must be sent to the provider with 21 days of final approval of the application. If this timeframe can’t be met the employee will need to contact the provider.