This Review focuses on collaboration in the Human Services sector. Since 2013, the drivers for collaboration in this sector to improve customer, delivery and community outcomes have been given fresh impetus by the Government’s commissioning and contestability agenda.
Effective collaboration results in outcomes that could not be achieved otherwise.1 This is because collaboration draws on a broader pool of ideas and approaches. The Review found that in some areas of the Human Services sector the use of collaboration is growing. There are positive examples of collaborative projects aimed at redesigning services, coordinating place based activities and working across agency siloes.
Refer to the full Collaboration Review document to the right.
1Helen Dickinson, Helen Sullivan, 2014, Imagining the 21st century public service workforce, Melbourne School of Government, p37