Learning and development opportunities for people managers

Driving accountability and managing performance requires leaders provide clarity, context and alignment when setting expectations. This masterclass offers a framework to help team members maximise their efforts.

Learning objectives:

• develop the art of setting clear, purposeful expectations, that inspire incremental effort
• adopt a framework that helps you analyse and communicate current performance, and plan future performance.

Contact the PSC Capability Design team to access the recording.

People managers today need to be mentors and coaches, supporting their team members to do their best work. This practical and experiential masterclass will focus on helping participants hone and extend their coaching skills to achieve this objective. We’ll explore your current coaching style via an audit.

Learning objectives:

• get clarity on behaviours that support and hinder you in empowering your team and audit your current coaching behaviours
• enhance coaching skills and question technique to foster higher levels of initiative, accountability and ownership among your team
• explore a coaching planning tool that helps people leaders enact break-through conversations with their team members.

Contact the PSC Capability Design team to access the recording.

People managers today are increasingly asking their team to do more with less resources. To avoid burnout and ensure optimal outcomes, establishing team and individual priorities is critical. In this masterclass, you’ll explore a matrix which helps you decide on what to prioritise based on what’s most important and urgent, and how to manage ever-increasing demands.

Learning objectives:

• Understand where your team’s energy is going and how to prioritise and focus the efforts of team members
• Learn how to clearly define roles and responsibilities and allocate resources for maximum impact
• Learn the art of saying “no” (without saying no).

Contact the PSC Capability Design team to access the recording.

Change is unavoidable. As a people manager, how do you support your team in adapting to successfully to change? This masterclass explores the emotions people go through during change, and a people manager’s role in bringing people on the journey.

Learning objectives:

• understand the different stages of change and how to manage the emotions of team members during change
• review tactics available to people managers to build buy-in to change projects which are initially unpopular
• learn the role of storytelling in leading change.

Contact the PSC Capability Design team to access the recording.

In this session, we explore: 

• why it’s important to get hybrid right
• common concerns of managing a hybrid team
• the elements of a successful hybrid approach.

In this session, we explore:

• what is de-escalation and why does it matter now?
• the science of de-escalation
• the habits of de-escalation.

In this session, we explore:

• how change is processed in the brain
• how to respect cognitive capacity
• how to plan, communicate and implement a change initiative as a people manager.

In this session, we explore: 

• elements of quality conversations
• a science-based approach to performance conversations
• ideas to create the right environment for more challenging conversations.