Employee engagement is about a person’s connection to their organisation. It is a global measure of employee experience, which is an important measure for the sector as it can be a proxy for productivity and, therefore, the sector’s overall performance.
Many factors influence engagement, including leadership, a positive and inclusive work culture, wellbeing, manager support, accountability and flexible work. Employee engagement across the sector has fallen since last year. This may be due to the effects that the ongoing COVID-19 pandemic and repeated emergencies have had on our people.