People Matter Employee Survey 2019

People Matter Employee Survey 2019

Open Thursday 30 May – Friday 28 June 2019

People Matter - NSW Public Sector Employee Survey logoOverview

The online NSW People Matter Employee Survey was open to all employees across the NSW public sector from 30 May 2019 to 28 June 2019.

The survey provided an important opportunity for almost 400,000 employees to have a say about their workplace and to help make the public sector a better place to work.

The survey asked employees about experiences with their own work and working with their team, managers and the organisation. Participants were asked to be thoughtful, honest, and candid when they completed the survey.

The public sector includes a wide range of services relating to health, education, transport, justice, family support, finance, planning, the environment, and many other areas. Employees provide services directly to the public or work behind the scenes in research, policy, programs, clerical, corporate, or other types of jobs.

The survey was co-ordinated by the Public Service Commission working in collaboration with public sector departments and agencies.

2019 Final Response rates

Reports will be published in September 2019.

Name Response rate (Per cent) Number of responses
NSW Public Sector
52.8% 185,289
Clusters

Education
45.8% 38,188
Family & Community Services
67.4% 7,206
Finance, Services and Innovation
84.1% 7,984
Health
49.1% 72,279
Industry
87.1% 5,563
Justice
40.2% 18,048
Planning & Environment
80.0% 6,778
Premier & Cabinet
84.3% 953
Transport
75.8% 21,728
Treasury
80.3% 1,847

Separate Agencies
76.1% 3,492
Other Independent Agencies 34.9% 1,223

2019 survey responses

 

Is the survey anonymous and confidential?

Yes, the survey is conducted by an independent research organisation.

The survey link is sent to employees by their organisation. Employee email addresses are not attached to their survey response. Responses cannot be traced back to individuals by employers or the Public Service Commission.

Individual results cannot be identified because of the way the views of employees are merged together, not reported individually. This ensures that all survey responses remain anonymous and confidential.

How will the results be used?

Public sector organisations receive reports that summarise responses from their employees. The results are used by organisations to identify areas of good practice and to make improvements where needed using the evidence from the survey.

The Public Service Commission uses the results to report on the overall performance of the public sector and to inform different types of sector wide workforce management initiatives.

Most importantly, the results of the survey can be used throughout the sector by employees, managers and work groups. The Public Service Commission encourages all employees and managers to engage with the results of the survey and think about how change can be affected at an individual, organisational and systems level to improve workplace practices.

Frequently asked questions (FAQ's)

The FAQs can be found on the PMES Frequently Asked Questions page.