Introduction to difficult decisions
Every day NSW governmentsector employees make difficultdecisions that take intoaccount government policies,agency business priorities,resource availability, employeerequirements, stakeholderinterests and/or customer needs.
This guide has been designed to assist governmentsector employees to make two common types ofdifficult decisions ethically:
- Where there is a clearly defined objective and choice of actions, but disagreement about which to choose
- Where there are multiple, apparently conflicting, objectives, and uncertainty about how to achieve those objectives.
This guide provides simple, practical decision-makingtools for these two situations:
- The Decision Process Tool – for use when there is clarity about the objective to be achieved, but disagreement about the means to meet that objective
- The Complex Decisions Tool – for use when there is uncertainty about the objective or objectives to be achieved.
These tools are designed so they:
- Will assist all employees to make better, ethically informed decisions that are consistent with the Ethical framework for the government sector
- Will help to articulate, defend and provide transparency for decisions
- Can be tailored to meet specific circumstances
- Can be used by individual decision-makers or by groups.