Learn how the role of HR in the NSW public sector is changing, the drivers of change and the role of HR as a strategic driver and advisor of the business and sector. 

Key topics and learning outcomes

The impact of the “Volatile, Uncertain, Complex and Ambiguous” (VUCA) world, technology and automation

Understanding how the role of HR in the NSW public sector is changing and the future role of adaptive and flexible HR leveraging technology, and automation.

HR as a real business partner

How to transition from transactional "policy police" to becoming strategic and trusted business advisors who add value and lead change.

Client and customer focus

Navigating paradox and balancing customer expectations and business need with the resources available and finding an approach that works for both the business and HR.

Setting the example of the behaviours the business needs for success

Leading by example, building trust and credibility to influence stakeholders and gain commitment to change and adapt.

Masterclass facilitator

Tanya Hammond, Certified Fellow (FCPHR), Australian Human Resources Institute and HR expert

Tanya Hammond is the founder and CEO of managing consulting practice Tailored HR Solutions. Tanya has over thirty years' experience as a human resources professional, consultant, researcher, lecturer and facilitator. Her strengths lie in strategic human resource management, workforce analytics and planning, and organisational cultural change. 

Recognised by the Australian Human Resources Institute (AHRI), Tanya is a Certified Fellow HR Practitioner and Executive Director of the AHRI Board. Tanya is also an Adjunct Associate Lecturer at the University of NSW, Canberra, and has lectured at the Australian National University.