Chapter 5: culture and behaviours

Chapter at a glance

Agencies are actively implementing the core values into their workforce practices.

Employees are positive about the extent that the core values of integrity, trust, service and accountability are applied in their workplace.

Bullying continues to be a major concern, with 23% of People Matter respondents reporting they had been subjected to bullying.

A new focus on prevention of bullying is being developed.

Having the right culture, values and behaviours is essential to the success of any organisation.

However, changing a culture is not easy and takes time. The NSW Government has actively sought to reinforce its core values of integrity, trust, service and accountability throughout the public sector. These are key elements in the Government's Ethical Framework and have been captured in law in the GSE Act. Promoting these core values has also been central to the PSC's strategic direction since the body was established in 2011. In this chapter, we discuss the state's progress in fostering these values and desirable behaviours.

The Public Service Commission acknowledges the Gadigal people of the Eora Nation, the traditional custodians of the land on which our office stands.