Conclusion

With an Engagement Index score of 65% for 2014, engagement levels among NSW public sector employees compare well to other government jurisdictions in Australia. They have also risen 4% since 2012. Job satisfaction has a much higher overall rating of 78%, although the rate varies between different groups of employees.

However, more needs to be done in individual workplaces by using the results of the People Matter survey to understand what drives engagement in work teams and organisations most effectively, and which drivers have the most impact on job satisfaction, discretionary effort, delivering results, innovation and productivity.

The Public Service Commission acknowledges the Gadigal people of the Eora Nation, the traditional custodians of the land on which our office stands.