Australian Bureau of Statistics (2013) Australian National Accounts: State Accounts 2012–2013 Cat No 5220, ABS, Canberra

Australian Bureau of Statistics (2014), Does size matter: population projections 20 and 50 years from 2013, Australian Social Trends 2014, Cat No 4102.0, ABS, Canberra

Australian Bureau of Statistics (2014), Labour Force, Australia, Detailed – Electronic Delivery, Sep 2014, Cat No 6291.0.55.001, ABS, Canberra

Australian Institute of Management and Asian Association of Management Organisations (2014), Australian management capability index 2014, Australian Institute of Management, Canberra

Australian Public Service Commission (2013), State of the Service Report: State of the Services Series 2012–2013, Commonwealth of Australia, Canberra

Baird M, Evesson J and Oxenbridge S (2014), Advancing women: increasing the participation of women in senior roles in the NSW Public Sector, The University of Sydney Business School, Women and Work Research Group, Sydney

Balducci C, Fraccaroli F and Schaufeli W (2011), ‘Workplace bullying and its relation with work characteristics, personality, and post-traumatic stress symptoms: An integrated model’, Anxiety, Stress & Coping: An International Journal, Vol 24, Issue 5, pp. 499–513

Bhalla V, Caye JM, Dyer A, Dymond L, Morieaux Y and Orlander P (2011), High-performance organizations: The secrets of their success, The Boston Consulting Group, Boston

Blackman D, Buick F, O’Donnell M, O’Flynn J and West D (2013), Strengthening the performance framework: Towards a high performing Australian Public Service, Australian Public Service Commission, Canberra

Boedker C, Vidgen R, Meagher K, Cogin J, Mouritsen J and Runnalls JM (2011), Leadership, Culture and Management Practices of High Performing Workplace in Australia: The High Performing Workplace Index, Australian School of Business, Society for Knowledge Economics, Sydney

Corporate Leadership Council (2013), Creating competitive advantage through workforce diversity, Corporate Executive Board

Daley J (2014), Budget Pressures on Australian Government 2014, Grattan Institute, Carlton

De Waal A (2010), Achieving high performance in the public sector: What needs to be done, HPO Centre, Netherlands

Deloitte and Victorian Equal Opportunity and Human Rights Commission (2012), Waiter, is that inclusion in my soup? A new recipe to improve business performance, Sydney

Dollard M, Bailey T, McLinton S, Richards P, McTernan W, Taylor A and Bond S (2012), The Australian Workplace Barometer: Report on psychosocial safety climate and worker health in Australia, University of South Australia, Magill

Drew G and Cooper R (2011), Job mobility research report: Encouraging employees to expand their career experience in the Australian Public Service, Queensland University of Technology, Brisbane

Ernst & Young (2012), ‘Driving public sector productivity: Closing the $2.4 billion public sector productivity gap’, The EY Australian Productivity Pulse, Ernst & Young Global

Ernst & Young (2012), ‘Paradigm shift: Building a new talent management model to boost growth’, Growing beyond, Ernst & Young Global

Fallaw SS and Kantrowitz TM (2013), 2013 Global Assessment Trends Report, SHL – The CEB Talent Measurement Solution, Georgia

Gallup (2013), State of the global workplace: employee engagement insights for business leaders worldwide, Gallup, Washington

NSW Commission of Audit (2012), NSW Commission of Audit Interim report: Public sector management, NSW Government, Sydney

NSW Government (2014), Budget Statement 2014–2015: Budget paper No.2, NSW Government, Sydney

NSW Public Service Commission (2012), How it is: State of the NSW public sector report 2012, NSW Public Service Commission, Sydney

NSW Public Service Commission (2012), People Matter Employee Survey 2012: Main findings report, NSW Public Service Commission, Sydney

NSW Public Service Commission (2013), Getting into shape: State of the NSW Public Sector Report 2013, NSW Public Service Commission, Sydney

NSW Public Service Commission (2014), Disabling the Barriers Research, Key Findings Exposure Draft, May 2014, NSW Public Service Commission, Sydney

NSW Public Service Commission (2014), NSW Public Sector Aboriginal Employment Strategy 2014–2017, NSW Public Service Commission, Sydney

NSW Public Service Commission (2014), People Matter Employee Survey 2014: Main findings report, NSW Public Service Commission, Sydney

NSW Public Service Commission (2014), Workforce Profile Report 2014, NSW Public Service Commission, Sydney

NSW Public Service Commission Advisory Board (2014), Doing things differently: Raising productivity, improving service and enhancing collaboration across the NSW Public Sector, Public Service Commission, Sydney

Queensland Government (2013), Change Management Best Practice Guide, Queensland Government

Ray RL, Mitchell C, Abel AL and Phillips P (2012), The State of Human Capital 2012: False Summit, The Conference Board and McKinsey

State Services Commission, the Treasury, the Department of Prime Minister and Cabinet (2014), Getting to great: Your map to navigating the straits of internal leadership, New Zealand State Services Commission

Stephan M, Vahdat H, Walkinshaw H and Walsh B (2014), Global Human Capital Trends 2014: Engaging the 21st workforce, Deloitte University Press

Strack R, Caye JM, Von der Linden C, Haen P and Abramo F (2013), Creating people advantage 2013 – Lifting HR practices to the next level, The Boston Consulting Group, Boston

Strack R, Caye, JM, Teichmann C, Haen P, Frick G and Bird S (2011), Creating people advantage 2011 – Time to Act: HR certainties in uncertain times, The Boston Consulting Group and the European Association for People Management, Boston

Vaiman V, Scullion H & Collings D (2012), ‘Talent management decision making’, Management Decision, Vol. 50, No. 5, pp. 925–941

The Public Service Commission acknowledges the Gadigal people of the Eora Nation, the traditional custodians of the land on which our office stands.