People Matter Employee Survey


PMES 2017 LogoThe NSW People Matter Employee Survey was open to all employees across the NSW Government sector during June 2017.  

The survey provides an important opportunity for almost 400,000 employees to have a say about their workplace and to help make the public sector a better place to work.

The survey asks employees about experiences with their own work and working with their team, managers and the organisation. Participants are asked to be thoughtful, honest and candid when they complete the survey.

The public sector includes a wide range of services relating to health, education, transport, justice, family support, finance, planning and environment and many other areas. Employees provide services direct to the public or work behind the scenes in research, policy, programs, clerical, corporate or other types of jobs.

The survey is coordinated by the Public Service Commission working in collaboration with public sector departments and agencies.

Responses from individual employees are confidential and strict rules are in place to safeguard privacy at every stage of the survey process.

2017 Reports

Results for departments and agencies are available from the table below.

A Main Findings report with key results will be published in October 2017.

Accessible version of the reports

Should you require an accessible version of the report please email who will supply an accessible version.

Reports for departments and agencies

Name Response rate (Per cent) Number of responses
NSW Public Sector
42 140,063
39 30,920
Family and Community Services
42 6,354
Finance, Services and Innovation
93 6,747
36 48,839
81 4,583
42 17,068
Planning and Environment
81 6,273
Premier and Cabinet
87 756
46 12,427
84 1,353
Independent Agencies
56 4,742


How the results will be used

Public sector organisations receive reports that summarise the response from their employees. The results are used by organisations to identify areas of good practice and to make improvements where needed using the evidence from the survey.

The Public Service Commission uses the results to report on the overall performance of the public sector and to inform different types of sector wide workforce management initiatives.

Most importantly, the results of the survey can be used throughout the sector by employees, managers and work groups. The Public Service Commission encourages all employees and managers to engage with the results of the survey and think about how change can be affected at an individual, organisational and systems level to improve workplace practices.