People Matter Employee Survey 2019

People Matter Employee Survey 2019

Open Thursday 30 May – Friday 28 June 2019

People Matter - NSW Public Sector Employee Survey logoOverview

The online NSW People Matter Employee Survey is now open to all employees across the NSW public sector from 30 May 2019 to 28 June 2019.

The survey provides an important opportunity for almost 400,000 employees to have a say about their workplace and to help make the public sector a better place to work.

The survey asks employees about experiences with their own work and working with their team, managers and the organisation. Participants are asked to be thoughtful, honest, and candid when they complete the survey.

The public sector includes a wide range of services relating to health, education, transport, justice, family support, finance, planning, the environment, and many other areas. Employees provide services directly to the public or work behind the scenes in research, policy, programs, clerical, corporate, or other types of jobs.

The survey is co-ordinated by the Public Service Commission working in collaboration with public sector departments and agencies.

2019 Response rates for clusters

Response rates up to 19 June 2019

Name Response rate (Per cent) Number of responses
NSW Public Sector
36.2% 126,912

34.2% 28,457
Family & Community Services
44.8% 4,789
Finance, Services and Innovation
62.9% 5,973
32.7% 48,179
62.2% 3,974
24.7% 11,077
Planning & Environment
52.3% 4,429
Premier & Cabinet
64.2% 740
51.5% 14,749
52.0% 1,224

Separate Agencies
54.7% 2,508
Other Independent Agencies 23.2% 813

2019 survey responses


Is the survey anonymous and confidential?

Yes, the survey is conducted by an independent research organisation.

The survey link is sent to employees by their organisation. Employee email addresses are not attached to their survey response. Responses cannot be traced back to individuals by employers or the Public Service Commission.

Individual results cannot be identified because of the way the views of employees are merged together, not reported individually. This ensures that all survey responses remain anonymous and confidential.

How will the results be used?

Public sector organisations receive reports that summarise responses from their employees. The results are used by organisations to identify areas of good practice and to make improvements where needed using the evidence from the survey.

The Public Service Commission uses the results to report on the overall performance of the public sector and to inform different types of sector wide workforce management initiatives.

Most importantly, the results of the survey can be used throughout the sector by employees, managers and work groups. The Public Service Commission encourages all employees and managers to engage with the results of the survey and think about how change can be affected at an individual, organisational and systems level to improve workplace practices.

Frequently asked questions (FAQ's)

The FAQs can be found on the PMES Frequently Asked Questions page.

The Public Service Commission acknowledges the Gadigal people of the Eora Nation, the traditional custodians of the land on which our office stands.