Ideas at Work review

Innovation in the NSW public sector is about creating the right environment for ideas and actions, and adopting new ways of thinking and behaviours. It can mean generating and implementing new ideas; changing or creating more effective processes or ways of doing things; or adapting to changes.  It can be incremental, substantial or radical. It can be achieved through technology or by following a targeted process. Innovation is all of these things, and it starts with creating the right conditions. A review undertaken by the PSC, and detailed in the document below, is the first step in helping to determine what those conditions should look like for the NSW Public Sector.

Ideas at Work - Creating an Innovative Public Sector (PDF 1.1MB)

By embracing innovation, the NSW public sector will be in the best possible position to deliver targeted, customer-focused services to the community and provide forward-thinking advice to the Government. It will also help to attract and retain the best people by drawing on the creativity, passion and commitment of public servants, and encouraging new ideas and attitudes.

For further information, or to provide feedback, please contact or phone 9272 6131.


The Public Service Commission acknowledges the Gadigal people of the Eora Nation, the traditional custodians of the land on which our office stands.