Trust, Service

& Accountability

Behaving Ethically

Risk Management

In risk analysis it is important to identify options or actions which maximise public interest and service delivery outcomes whilst managing risk in a systematic, transparent and credible manner. This includes consideration of:

  • Compliance risk
    Comply with the objective, values and principles of the Ethical Framework including preserving the public interest, being apolitical and professional and adding value to and implementing government decisions.
  • Integrity risk
    Support the Integrity principles of the Ethical Framework.
  • Trust risk
    Support the Trust principles of the Ethical Framework.
  • Service risk
    Support the Service principles of the Ethical Framework.
  • Accountability risk
    Support the Accountability principles of the Ethical Framework.
  • Financial and operational risks
    Are consistent with the financial, asset, service delivery, work health and safety, environmental and other risks discussed in Treasury’s Risk Management Toolkit for NSW Public Sector Agencies (

Agencies also have in place enterprise risk management frameworks which can be used in conjunction with the Ethical Framework in making decisions about managing risk. When significant levels of risk are detected then the agency’s leaders and managers together should put risk mitigation plans into action.  Formal and robust risk management strategies will assist agencies to maximise public interest benefits, transparency and service delivery outcomes whilst optimising resource use, promoting ethical behaviour and increasing customer satisfaction.