Assistive technology

Assistive technologies help people in the workplace every day to do the best they can at their job.  

It can be software programs or ICT hardware that a person uses to support them to communicate, process information and enable them to perform their job tasks. Examples of assistive technology in the workplace include screen readers, high contrast mode, closed captioning and ergonomic keyboard.   

An employee with disability may request assistive technology as part of a workplace adjustment to help them work productively and perform their role to the best of their ability. This can be funded through the JobAccess Employment Assistance Fund.  

Assistive technology catalogue

Use our assistive technology catalogue for more information on what kinds of assistive technology are available.

Accessible ICT

Information and Communications Technology (ICT) that is accessible for all staff and customers supports an inclusive public sector.  

The Microsoft Office 365 suite has a number of accessibility features to make sure your documents are accessible.

Digital NSW has produced a suite of resources to explain accessibility and inclusivity to allow our sector to meet the basic level of accessibility required to provide a better experience for people using our services. 

Speak to your ICT team if your needs, or the needs of a member of your team, are not being met by your agency or organisation’s ICT system. 

Accessible procurement

Under the Disability Discrimination Act (DDA), all digital products should be accessible and inclusive for all users. This includes content, software infrastructure systems and/or services. 

The NSW Government uses the Australian ICT procurement Standard, AS EN 301 549 (EN301) to clearly identify and include both the level of functional performance and accessibility requirements when procuring ICT. 

Please visit Government accessibility standards for ICT for more information.