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Business Plan 2020-2021

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The NSW Public Service Commission’s Business Plan 2020-2021 was released in July 2020. The plan provides a snapshot of our services and the outcomes we’re working towards in partnership with the NSW public sector.  

The plan outlines our four strategic focus areas and associated initiatives: 

  • Smarter ways of working: A mobile and flexible workforce where talent is optimised and work is outcomes focused
  • Inclusive, ethical public sector: Inclusive and ethical workplaces with strong values that reflect the community they serve
  • Measuring up to world class: Decision makers have quality, timely data and analysis enabling insights for continuous improvement
  • Capability for high performance: People at every level have the capabilities and skills to adapt to emerging needs and changing environments